30 DAY RETURN POLICY

We have a 30 day, no-questions asked return policy from when you receive your order.

60 DAY EXCHANGE POLICY

Ordered the wrong size or want to change the style you ordered? That’s no problem! You have 60 days to exchange your item after you receive your order

To be eligible for a return/Exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. If item is worn or shows any signs of damage then a 50% restocking fee will be deducted.  Must be returned with original box, original certification otherwise $300 restocking fee will apply. 

To start a return, you can contact us at returns@iisfir.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at returns@iisfir.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.